Shipping policy

Shipping Policy - Cooldown

At Cooldown, we are committed to delivering your products quickly and efficiently. Our streamlined shipping process ensures that your orders are dispatched within 24 hours of confirmation, so you can start enjoying our premium products without delay. ⏱️

Key Highlights of Our Shipping Policy

  • Fast Dispatch: All orders are shipped within 24 hours of confirmation. 🚀

  • Reliable Delivery Partners: We work with trusted courier services to ensure your package reaches you safely and on time. 📦

  • Wide Coverage: We ship across all major cities and towns in India, bringing Cooldown’s comfort to your doorstep. 🌍

  • Order Tracking: Once your order is dispatched, we’ll share a tracking link so you can monitor your shipment in real-time. 🔗

Delivery Timelines

  • Metro Cities: 2-4 business days

  • Non-Metro Cities: 3-7 business days

  • Remote Areas: 5-10 business days

Shipping Charges

  • Standard Shipping: Free on all orders above ₹999. For orders below ₹999, a nominal shipping fee of ₹50 will be applied. 💸

  • Express Shipping: Available at an additional cost for select locations. Contact us for more details.

Important Notes

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • In case of delays due to unforeseen circumstances, we will keep you informed and work to resolve the issue promptly.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If you encounter any issues, please refer to our Return and Exchange Policy for guidance on how to proceed.

Need Help?

If you have any questions or concerns regarding shipping, feel free to contact our customer support team:

Thank you for choosing Cooldown. Your comfort is our priority, and we’re dedicated to ensuring a seamless shopping experience every step of the way! 💙