Privacy policy

At Cooldown.co.in ( APEIRON INDIA ), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website [www.cooldown.co.in] (the "Site"). By using our Site, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information in the following ways:

  • Personal Information: This includes any data you provide directly, such as your name, email address, phone number, or any other personal details you submit through forms, newsletters, or communication with us.

  • Usage Data: We automatically collect information about how you interact with our website, including IP addresses, browser type, operating system, pages visited, and duration of your visit. This data helps us improve the Site and understand user behavior.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, track user activities on our Site, and remember your preferences. You can control cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and maintain our Site
  • To improve, personalize, and enhance user experience
  • To communicate with you (e.g., respond to inquiries, send newsletters or promotional emails)
  • To analyze website traffic and usage patterns
  • To comply with legal obligations and enforce our terms and conditions

3. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share your data with third-party service providers who assist us in operating the Site or conducting our business (e.g., payment processors, email marketing services). These third parties are obligated to keep your information confidential and only use it for specific services we request.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes (e.g., responding to a court order or government request).

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any changes in ownership or control of your personal information.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Correction: You may request to access, update, or correct your personal information at any time.

  • Opt-Out: If you no longer wish to receive promotional emails from us, you can opt-out by following the unsubscribe instructions in the email or contacting us directly.

  • Data Deletion: You can request the deletion of your personal data, subject to any legal requirements or retention policies we are obligated to follow.

  • Cookies: You can manage cookie preferences through your browser settings. You may choose to disable cookies, but this could affect your experience on our Site.

6. Third-Party Links

Our Site may contain links to third-party websites. These websites are not controlled by us, and we are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with a new "Effective Date." We encourage you to review this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data,